Cancellation and Refund Policy

Cancellation and Refunds

At Husonix, we strive to offer a clear and straightforward experience for our users. This policy outlines our procedures for cancellations and refunds to provide transparency.

Cancellation Policy

You can cancel your account or subscription at any time. To do so, contact our support team using the contact options on our website or app. Cancellations are processed quickly, but some services may remain active until the end of the current billing cycle or subscription term.

Refund Policy

Refunds are available under certain conditions:

• Subscription Refunds: After cancellation, you might receive a partial refund based on the remaining subscription period. Refunds are usually processed within a reasonable time after the cancellation request.
• In-App Purchases: Refunds for in-app purchases are reviewed and approved by us. If there’s an issue with a purchase or you believe you deserve a refund, send detailed information about the transaction to our support team.
• Technical Issues: If you face technical problems that affect your use of our services, report the issue to our support team. We will investigate and may offer a refund or alternative solution if necessary.

Note that some fees or charges may not be refundable. We can refuse refund requests that do not meet our policy or involve misuse of our services.

How to Request a Refund

To request a refund, contact our support team with:

• Your account details or order number.
• The reason for the refund request.
• Any relevant documentation or screenshots, if available.

Our support team will review your request and respond within a reasonable time. We appreciate your patience.

By using our services, you confirm that you have read and understood this Cancellation and Refund Policy. We may update this policy, and changes will be posted here.